Covid-19 Care in Practice

Living in Balance takes your health care as our highest priority and we are always ensuring to make your appointment as safe as possible by ensuring Covid-19 safe practices are carried out:

• Wiping down of surfaces are carried out between each session

• The Clinic endeavours to ventilate the room sufficiently

• Practitioner hand hygiene is practised throughout each session.

Private Health Rebates Available

I have accreditation with all major Private Health Funds.

Credit Cards/POS

I accept Visa and Mastercard.

Your Care

Your care is as individual as you are. Each session and treatment is directed towards a healthier you as well as where the body is at on the day.

At the initial session, and based on your diagnosis, we will discuss your health goals, a treatment plan and when you are likely to see results.

If no change has occurred between 4-8 sessions (depending on the condition presented), you will be referred to other appropriate health care professionals.

Appointment Cancellations

I understand and respect that your time is valuable and I am committed to providing attentive, professional and personal healthcare.

In order for me to provide consistent appointment availability, I ask that clients provide as much notice as possible in cancelling or rescheduling appointments. This allows another client to take that appointment from the waitlist.

If you do have an emergency and need to reschedule or cancel your appointment within 24 hours, please contact me as you may be charged a Short-Notice Cancellation Fee (50% of the cost of the appointment fee). If the appointment can be filled from the waitlist, then the fee will be waived.

Missed appointments without any communication will be charged a Missed Appointment Fee (100% of the appointment cost that will be invoiced).

Late Arrivals:

I will do everything that I can to ensure that you receive your full treatment time. However, if you arrive late and I have appointments immediately after, I may only be able to provide you with your remaining treatment time. I will retain the right to charge you for your full treatment time.

Ideally please try to arrive 10 minutes prior to your appointment time.